Chinese

hello all. I bought silks on the electus website but they were not sent to me I need your help to solve the problem  

SKILL EDITS/BALANCE COLD
- Cold imbue cooldown: 16 seconds
- Cold imbue damage has been increased to be equal with light imbue.
- Firewalls/Icewalls are sharing the same cooldown of 10 seconds.
- Last tier cold meteor/nuke atk. pwr. is equal to last tier light nuke
- Snow Shield - Novice : require 300 Int
- Snow Shield - Adept : require 330 Int
- Snow Shield - Freeze : require 350 Int
- Snow Shield - Intensify : require 440 Int LIGHT
- Light imbue cooldown: 16 seconds
- Force Piercing Force last tier 15%
- Last tier walk speed is 105%.
- Last tier ghost walk - shadow 23.0m FIRE
- Fire imbue cooldown: 16 seconds
- Firewalls/Icewalls are sharing the same cooldown of 10 seconds. FORCE
- Force cure series skill tree: Shared cooldown, 10 seconds cooldown
- Impotent: 80% to 40%
- Weaken: 80% to 55%
- Decay: 80% to 60%
- Division 80% to 50% BICHEON
- Summit & Depth Bicheon Force: Bonus 4% magical damage increase.
- Demon Blade Force: Knock Down Probability 50% to 45%
- Ocean Blade Force: Knock Down Probability 50% to 45%
PACHEON
- Anti Devil Bow Strike: Extra Critical +10 (45)
- Anti Devil Bow Annihilate: Extra Critical +10 (50)
- Increased Blue Hawk Attack rate 37 > 73 GODSEND (SPECIAL) SKILLS Cold
3x Active Skill
1x Passive Buff Snow Storm - Godsend: Magical attack power > 1689 - 1837 (300%)
Slayer - Godsend : Critical Increase 8 (STR Requirement 380)
Cold Shot - Godsend : Magical attack power > 1689 - 1837 (255%)
Ice Force - Godsend : Magical attack power > 642-1000 LIGHTNING
3x Active Skill
2x Active Buff
1x Passive Buff Ghost Walk - Godsend: Moving Speed 120% Increase
Holy Spell - Godsend: Weakening, Restriction, Curse Series Probability Reduce 30%, Cooldown 180 seconds. (380 STR requirement)
Lightning Storm - Godsend: Magical attack power > 1689 - 1837 (305%)
Lion Shout - Godsend : Magical attack power 968 - 1626 (100%)
Lightning Strength - Godsend : Critical Increase 5 (400 STR requirement)
Thunder Force - Godsend : Magical attack power > 642-1000 FIRE
3x Active Skill
3x Active Buff Flame Wave - Godsend: Magical attack power 1210-2016 (265%)
Fire Wave - Godsend: Magical attack power 1278-1964 (315%)
Fire Wall - Godsend: HP 16710, Mag. Absorption 90
Fire Protection - Godsend: Magical defense power 282 Increase
Flame Body - Godsend : Physical damage 15% Increase
Fire Force - Godsend : Magical attack power > 728 - 1097 FORCE
6x Active Skill Fear Spot - Godsend: Fear Probability 40%, 8 Seconds
Force Nuke - Godsend: Magical attack power 1889-1937 (315%)(380 INT Required)
Dark Force - Godsend(Imbue) : Mag attack power 808-1247 (100%) - Better than Fire imbue.
Magical Ravage - Godsend : Weaken Probability 70% - Simultaneous attack 4
Force Ravage - Godsend : Decay Probability 70% - Simultaneous attack 4
Vital Spot - Muscle : Attack Rate 117, Parry Rate 117 Reduce BICHEON
3x Active Buff
4x Active Skill
2x Passive Buff Bicheon Scud - Godsend: Moving Speed 300% Increase, Continuous hours 15 Second.
Bicheon Force - Godsend: Physical damage 8% Increase, Magical damage 8% Increase, Phy def power of shield 105% Reduce, Phy attack power 185 Increase
Bicheon Active - Godsend: Chance of Obtaining Berserk Gage 45% Increase, Continuous hours 120 Second.
Cut Blade - Godsend: Phy attack Power 836-988
Sword Dance - Godsend: Phy attack power 796-891
Blade Force - Godsend: Phy attack power 927-1054, Knock-down 50%
Bicheon Spirit - Godsend: MaximumHP 920 Increase - Int requirement : 400
Destruction Smash - Godsend Lv 3: 667-804 (74%), Bleed 9Level (Probability 16%)
Hybrid Bicheon - Godsend : (STR-INT 270 Required) Physical Damage 4%, Magical Damage 4% Increase, BR 4%, attack rate 88, Parry Rate 72 Increase HEUKSAL
5x Active Skill
1x Passive Buff Ghost Spear - Godsend: Phy attack power 950-1164(285%)
Flying Dragon - Godsend: Phy attack power 930-1210 (180%) 2 Times. Penetration range 3, Damage Reduce -35%
Soul Spear - Godsend: Phy attack power 930-1223 (Stun 9Level Probability 13% 3Time/times)
Black Spear - Godsend : Phy attack power 1117-1417
Chain Spear - Godsend : 840-1054
Hybrid Heuksal - Godsend : (STR-INT 260 Required) - Magical damage 7%, Physical Damage 7% Increase PACHEON
3x Active Skill
1x Passive Buff
2x Active Buff Black Arrow - Godsend: Phy attack power 743-917 (370%), Attack rate 40 Increase, Critical Increase 5, Bleed 9Level (Probability 40%), Darkness 9Level (Probability 20%)
Resistance - Godsend: Phy def power 180 Increase (300 INT REQUIRED)
Anti Devil Bow - Godsend: Phy attack power 743-917(350%)
Fire Hawk - Godsend : Attack Rate 124 Increase
Pacheon Boost - Godsend : Physical damage 12%, Magical Damage 12% Increase (require 350 INT)
Strong Bow Godsend Lv 3: 664-867 (355%), Critical 12 Increase, Shot Range 5m increase, Stun 9Level(Probability 25%)